Privacy Policy
Revive ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.reviveinc.ca] (the "Site") or make a purchase from us. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms, please do not access or use the Site.
Information We Collect
Personal Information
When you interact with our Site, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details, billing address, and payment verification details.
- Account Information: Username, password, and order history if you create an account.
- Order Information: Details of the products you purchase, including shipping and delivery information.
- Communication Records: Information you provide when contacting customer service, including email correspondence and chat records.
Non-Personal Information
We may also collect non-personal information, which cannot be used to identify you, such as:
- Device Information: IP address, browser type, device type, operating system, and Internet service provider.
- Usage Data: Pages visited, time spent on the Site, referral URLs, and other analytical data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information.
How We Use Your Information
We use the collected information for the following purposes:
- Processing Transactions: To process and fulfill your orders, including order confirmation, billing, shipping, and delivery.
- Account Management: To create and manage your account, including password resets and user authentication.
- Customer Support: To respond to your inquiries, provide support, and handle returns or complaints.
- Marketing and Promotional Communications: To send you updates, special offers, newsletters, and other marketing materials, subject to your preferences and consent.
- Personalization: To customize your shopping experience and recommend products based on your interests and previous purchases.
- Analytics and Improvements:To analyze Site usage, understand customer preferences, and improve our products, services, and overall user experience.
- Security and Fraud Prevention:To protect the security of our Site, prevent fraudulent activities, and enforce our terms and conditions.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and data analysis. These providers are contractually obligated to use your information only for the services they provide to us.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
- Protection of Rights:We may disclose information to enforce our Site policies, protect our rights, privacy, safety, or property, and/or that of our customers or others.
Data Security
We implement a variety of security measures to protect your personal information, including:
- Encryption:Sensitive information (e.g., payment details) is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: Access to personal information is restricted to authorized personnel only.
- Data Storage:Personal information is stored securely and is protected against unauthorized access and disclosure.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Access and Correction
You have the right to access and update your personal information at any time. If you have an account, you can log in to review and change your information. For assistance, please contact us at support@reviveinc.ca
Data Portability and Deletion
You may request a copy of the personal data we hold about you or request that we delete your data. Please note that we may retain certain information as required by law or for legitimate business purposes.
Opt-Out of Marketing Communications
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings.
- Understand and analyze how you use our Site.
- Provide a personalized shopping experience.
- Serve targeted advertisements based on your interests and browsing behavior.
You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our Site.
International Data Transfers
If you are accessing our Site from outside [Insert Country], please note that your information may be transferred to, stored, and processed in [Insert Country] where our servers are located. By using our Site, you consent to the transfer of your information to these facilities.
Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child without verification of parental consent, we will delete that information as quickly as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Revive Customer Service
Email: support@reviveinc.ca
Thank you for choosing Revive. Your privacy and trust are important to us.